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25 Motivational Leadership Quotes for Work

25 Motivational Leadership Quotes for Work

Oct 21, 2020

As you continue strengthening your leadership skills, remember that good leaders are those with innate skills and a passion to make a difference. For leaders, it's about impact, support and encouragement—not money, title or power. To care about...

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A Culture of Leadership Starts with These 7 Leadership Traits

A Culture of Leadership Starts with These 7 Leadership Traits

Oct 19, 2020

Every manager needs to know two things about a culture of leadership: (1) It makes all the difference to your company performance and (2) It starts at the top.

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Improving Customer Service: 5 Keys to Increasing Customer Satisfaction

Improving Customer Service: 5 Keys to Increasing Customer Satisfaction

Oct 12, 2020

For companies with a customer-centric culture, improving customer service isn't just a goal—it's a decision. They know the benefits of improving customer service are too good to pass up:  more repeat business loyal fans who recommend their friends...

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10 Best Podcasts on Leadership for CEOs

10 Best Podcasts on Leadership for CEOs

Oct 02, 2020

As a leader, you are positive, empowering and inspiring. You value the people you lead, and you motivate and encourage your team to perform better (and be better) each day. This requires you to learn and grow, self-reflect, and invest constantly in...

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How to Lay Off Employees with Compassion and Class (and Less Stress)

How to Lay Off Employees with Compassion and Class (and Less Stress)

Sep 28, 2020

Very few managers think about how to lay off employees until it suddenly becomes necessary. But by then it's often too late—not for laying off employees but for handling it effectively; i.e., with professionalism, compassion and class. But it can be...

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Increasing Productivity: 15 Expert Tips to Share With Your Team

Increasing Productivity: 15 Expert Tips to Share With Your Team

Aug 17, 2020

The first step to increasing productivity is to determine how it should be measured. This will depend, of course, on your industry and job function. More about this in a moment. But regardless of how you measure productivity, there's something...

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Micromanaging Boss? 9 Telltale Signs You Are One

Micromanaging Boss? 9 Telltale Signs You Are One

Aug 10, 2020

Would you rather be a micromanaging boss or have a micromanaging boss? You don't have to settle for either one. Not even when managing (or being managed) remotely.  The key is to get clear on what a micromanaging boss is and is not, recognize the...

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5 Ways to Make Good Communication Skills the Company Norm

5 Ways to Make Good Communication Skills the Company Norm

Jul 27, 2020

Good communication skills should be non-negotiable. But are they? Ask any manager, especially a hiring manager, what they most value in job candidates, and you're likely to hear "communication skills."  Ask that same manager, "What skill is most...

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How to Deal With Stress at Work: A Guide for Managers and Staff

How to Deal With Stress at Work: A Guide for Managers and Staff

Jul 20, 2020

You have two ways to deal with stress at work and stress in general: One is to be overcome by it all, the other is to be inspired by it all. The first way is easy to choose and hard to live with; the second way is hard to choose and comparatively...

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Why Hiring Managers Should Prioritize Soft Skills

Why Hiring Managers Should Prioritize Soft Skills

Jun 08, 2020

Whoever coined the phrase "soft skills" clearly didn't mean it as a compliment. So it's heartening to see soft skills in the workplace gaining much more coverage—and more respect. Yet I would take it even further. What if instead of calling them...

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