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What Is Compassion Fatigue?

What Is Compassion Fatigue?

Jun 15, 2020

If your ears perk up when you hear the term compassion fatigue, you're probably feeling its effects—even if you can't quite put your finger on why. Here's a look at what compassion fatigue is, how you may be affected—no matter your occupation—and...

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Why Hiring Managers Should Prioritize Soft Skills

Why Hiring Managers Should Prioritize Soft Skills

Jun 08, 2020

Whoever coined the phrase "soft skills" clearly didn't mean it as a compliment. So it's heartening to see soft skills in the workplace gaining much more coverage—and more respect. Yet I would take it even further. What if instead of calling them...

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Zoom Etiquette: A Checklist for Managers and Teams

Zoom Etiquette: A Checklist for Managers and Teams

Jun 01, 2020

When I graduated from The Protocol School of Washington, I named my first company Real-World Etiquette. I still think it's a good name. But it turns out not everyone could spell etiquette -- and the new college grads I was serving weren't all that...

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Working From Home? 3 Pep Talks to Find More Joy and Meaning

Working From Home? 3 Pep Talks to Find More Joy and Meaning

May 25, 2020

If you happen to follow me on Facebook or LinkedIn, you may have noticed that each week I post a short reflection—sometimes on a business note, sometimes on a personal note. Here are three in particular I thought you might enjoy. 

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Employee Engagement Ideas Every Business Owner Needs to Take Seriously

Employee Engagement Ideas Every Business Owner Needs to Take Seriously

May 18, 2020

If employee engagement is so crucial to a company's success, why is it so rare? It doesn't have to be. These simple employee engagement ideas can transform your company culture—financially, emotionally, and every other way. The question is, will you...

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Sleep and Work Performance During COVID-19

Sleep and Work Performance During COVID-19

May 11, 2020

Have you struggled lately with sleep and work performance? You’re not alone. My friend Jeff Scheuer, a national expert in this area, has some practical tips to help you sleep better tonight (yes, even in a pandemic) and wake up tomorrow feeling...

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Employee Burnout Signs No Manager Should Miss

Employee Burnout Signs No Manager Should Miss

May 04, 2020

Befriend these employee burnout signs and they become your allies. Ignore them and they undermine the health and productivity of your entire team. Here's how to spot employee burnout and do something constructive about it.

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Why Company Culture Still Matters (and How to Make Yours Better)

Why Company Culture Still Matters (and How to Make Yours Better)

Apr 27, 2020

Company culture still matters because people matter. Morale and performance matter ― how do you excel at one without excelling at the other? Whether you're a CEO, small-business owner, manager, or individual contributor, here's how you can...

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Working from Home? 21 Ways to Manage Stress

Working from Home? 21 Ways to Manage Stress

Apr 20, 2020

The problem isn't we're working from home. The problem is we're still working from home, with no end in sight. We're not in control and we hate that. Whether you're working from home, simply feeling stuck at home, or braving this battle's front...

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What Work Teams Need Right Now from Managers

What Work Teams Need Right Now from Managers

Apr 13, 2020

Managers, this is your moment. You don't have to lead perfectly but you do have to lead. If you pick up these tools and apply them, your remote staff will make you a hero. More specifically, you will strengthen your team, increase employee...

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