5 Ways to Make Good Communication Skills the Company Norm
Jul 27, 2020
Good communication skills should be non-negotiable. But are they? Ask any manager, especially a hiring manager, what they most value in job candidates, and you're likely to hear "communication skills." Ask that same manager, "What skill is most...
How to Deal With Stress at Work: A Guide for Managers and Staff
Jul 20, 2020
You have two ways to deal with stress at work and stress in general: One is to be overcome by it all, the other is to be inspired by it all. The first way is easy to choose and hard to live with; the second way is hard to choose and comparatively...
Accountability in the Workplace: Does Your Company Pass the Test?
Jul 13, 2020
The first time I heard about accountability in the workplace was the summer I worked as an intern at Zondervan in Grand Rapids, MI. My job was to come up with a companywide training program around their shared values. One of those values was...
Culture of Innovation: The First 10 Things Your Team Needs to Know
Jun 22, 2020
Creating a culture of innovation takes companywide effort—yet your employees can't give full effort on something they don't fully grasp. If your goal is to make creating a culture of innovation easier and more effective, here are 10 talking points...
Why Hiring Managers Should Prioritize Soft Skills
Jun 08, 2020
Whoever coined the phrase "soft skills" clearly didn't mean it as a compliment. So it's heartening to see soft skills in the workplace gaining much more coverage—and more respect. Yet I would take it even further. What if instead of calling them...
Zoom Etiquette: A Checklist for Managers and Teams
Jun 01, 2020
When I graduated from The Protocol School of Washington, I named my first company Real-World Etiquette. I still think it's a good name. But it turns out not everyone could spell etiquette -- and the new college grads I was serving weren't all that...
Working From Home? 3 Pep Talks to Find More Joy and Meaning
May 25, 2020
If you happen to follow me on Facebook or LinkedIn, you may have noticed that each week I post a short reflection—sometimes on a business note, sometimes on a personal note. Here are three in particular I thought you might enjoy.
Employee Engagement Ideas Every Business Owner Needs to Take Seriously
May 18, 2020
If employee engagement is so crucial to a company's success, why is it so rare? It doesn't have to be. These simple employee engagement ideas can transform your company culture—financially, emotionally, and every other way. The question is, will you...