Coaching your employees effectively can do wonders – for both your employee on an individual level and your organization as a whole. The key word is effectively. It’s easy for managers to confuse coaching with micromanaging.
So how do you know that your employee coaching skills are working the way you intend? It starts with your skill set and how you use it. Discover the essential skills needed for effective employee coaching, as well as the benefits you’ll notice when you mentor your employees successfully.
Top essential employee coaching skills for managers
- Recognize strengths. By recognizing the strengths of your employees, not only will your coaching remain positive, you’ll also be better equipped to mentor your employees and help them grow.
- Active listening. An important part of being a successful coach is actively listening to employees. This is how you’ll get a good idea of strengths and where they wish to improve.
- Compassion. Effective coaching means being able to empathize. By understanding where your employee is coming from, you can better recognize their conflicts and help them come up with better solutions. Note that it is not your job to solve their problems. The client -- or in this case, the employee -- is the expert on his or her life.
- Offering feedback constructively. Have you ever had a boss who left you in the dark when it came to feedback? It probably didn’t help you grow in your role. When appropriate, providing constructive feedback will give your employees the guidance they need to better complete their duties and grow their skill set.
- Attentive body language. While you know you care about your employees, make sure they know. Eye contact and forward-facing body language go a long way. Avoid staring in the distance or doing anything that may be interpreted as disinterest. Positive nonverbal language will make the other person more likely to open up to you -- and more receptive to what you have to say.
- Ability to encourage reflection. Your employees are more likely to grow when they come to solutions on their own. Therefore, it’s effective to guide them – not instruct them. Ask insightful questions that get employees thinking of their situation and potential solutions from a different perspective.
Benefits of effective employee coaching
- Increased employee engagement
- Increased employee morale
- Increased productivity - individually and organizationally
- Reduced absenteeism
- Closer employee relationships
- A more collaborative company culture
Develop your leadership and coaching skills today
As a manager, you know that successful leaders always strive to improve themselves. To improve upon your employee coaching skills and see your organization reap the benefits, contact me today for a no-obligation call.